So its been 3 months since I sent my F model back for a refund. No sign of it yet. I still have a 2nd F which I planned on keeping. But this company is absolutely ridiculous. I've called 4X about my refund and each time I get some lady giving me different excuses. It's either the accountant has been gone, shot show put us behind, I will check and call ya back 2X (no call back), or some other rambling response. I gave this company a serious shot and I'm officially done!!!! I told them to send my refund or return my gun in the next 48 hrs. I will be selling my other F model with 5 mags as well. I will stick to HK like I should have in the first place. Right now Caracal is about as organized as a bunch of monkeys trying to screw a football. I'M OUT. Thanks for all the great interactions to the fellow members.